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Insight Optical Cares About Safety & Eye Health

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe.

Please note our office hours are:

Monday through Friday from 8am to 5pm, and Saturdays 9am to 3pm.

If you need to reach us outside of office hours for an ocular emergency
please contact our pager # 781-597-2663

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An Expectations Checklist—For All of Us

Precautions You should Be Taking

  • ALL patient encounters will be by appointment. Walk-ins will not be allowed.
  • Your temperature will be taken upon entering the clinic.
  • Anyone who enters the clinic will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door.
  • Upon entering our clinic, all patients will be requested to wash their hands with the hand sanitizer dispenser which has been placed at the entrance.
  • All patients must complete a COVID-19 questionnaire online and prior to their appointments.
  • Appointments now require pre-registration on our website.
  • We ask that you arrive at your appointment alone unless you are a minor and require adult supervision, and unless you are an adult who requires a caregiver with you. In these situations, we will allow one visitor to accompany the patient.
  • Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time.

Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance and throughout the practice.
  • Upon arrival, all patients will have their temperatures taken with a forehead digital thermometer, and will be required to wash their hands using the hand sanitizer dispenser at the entrance to the office as well.
  • Plexiglass shields have been installed at the front check-in desk.
  • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE) including gloves, masks and when necessary face-shields.
  • Chairs in the optical and reception area have been spaced at least 6 feet apart.
  • Every chair will be disinfected between each use.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, optical equipment/instruments and door handles.
  • We will disinfect frames after a patient has contact with them.
  • Regular cleaning and disinfecting the office and all spaces where public interaction occurs will be done throughout the day.